This Privacy Policy explains how Williams Plumbing Services ("we," "us") collects, uses, and protects information when you visit our website or contact us.
Information we collect
We only collect information you choose to give us, primarily through our contact form. That may include your name, phone number, email address, service address and city, the service you need, and any details you share about your plumbing problem.
We do not require you to create an account, and we do not knowingly collect information from children.
How we use your information
- To respond to your request and contact you about service.
- To assess, schedule, document, and perform the services you request.
- To apply the service member discount when you tell us you qualify.
How form submissions are processed
When you submit our form, the information is delivered to our lead-management system, which records the request and notifies our team so we can follow up. We do not sell your information.
Cookies & local storage
This site uses only essential, privacy-friendly browser storage: it remembers your accessibility preferences and your cookie choice. We do not currently set advertising or cross-site tracking cookies. If we add analytics in the future, it will run only after you consent through our cookie notice.
Our pages load web fonts from Google Fonts; when they load, Google may receive your IP address as part of serving the font files.
Your choices & rights
You may request access to, correction of, or deletion of the personal information you've shared with us. Depending on where you live (for example, under GDPR or U.S. state privacy laws), you may have additional rights. To make a request, contact us using the details below.
Data retention & security
We keep your information only as long as needed to respond to your request and provide services, plus any period required for records or legal obligations. We use reasonable measures to protect your information, though no method of transmission or storage is completely secure.
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the most recent revision.
Contact us
Williams Plumbing Services
Chattanooga, TN
Phone: (423) 668-1616
This page is provided for general information and is not legal advice. We recommend having it reviewed by qualified counsel for your specific situation.